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Topics   Replies   Author   Views   Last Post  Video: Customer Lifetime Value for IT 0 GaryW 17 Mon Feb 06, 2012 7:48 am GaryW Video: LotusLive Suite 0 GaryW 18 Mon Feb 06, 2012 7:48 am GaryW Salesforce.com yields to pressure over analytics pricing 0 GaryW 17 Mon Feb 06, 2012 7:48 am GaryW Oracle outlines plans for RightNow integration 0 GaryW 16 Mon Feb 06, 2012 7:48 am GaryW Salesforce.com launches Desk.com help-desk service 0 GaryW 15 Mon Feb 06, 2012 7:48 am GaryW Salesforce.com customers say new analytics should be included in core fees 0 GaryW 15 Mon Feb 06, 2012 7:48 am GaryW Why enterprise software will never be the same 0 GaryW 11 Mon Feb 06, 2012 7:48 am GaryW RightNow shareholders approve $1.5B sale to Oracle 0 GaryW 11 Mon Feb 06, 2012 7:48 am GaryW MicroScope Seminar: How to Succeed in Managed Services 0 GaryW 54 Sat Nov 26, 2011 7:48 am GaryW IDC Whitepaper: Social Media Services Trends in Customer Care Outsourcing 0 GaryW 18 Sat Nov 26, 2011 7:48 am GaryW IBM InfoSphere MDM Solutions for Insurance 0 GaryW 21 Sat Nov 26, 2011 7:48 am GaryW Best Practices for Creating and Maintaining a Clean Database 0 GaryW 17 Sat Nov 26, 2011 7:48 am GaryW Building on a BPM framework: Can it work for DCM? 0 GaryW 15 Sat Nov 26, 2011 7:48 am GaryW 10 Steps to a Single Customer View 0 GaryW 13 Sat Nov 26, 2011 7:48 am GaryW Contact Data Management: Bridging the Gap 0 GaryW 13 Sat Nov 26, 2011 7:48 am GaryW Smarter communications through analytics 0 GaryW 17 Sat Nov 26, 2011 7:48 am GaryW Capturing Value from Patient-Centered Care 0 GaryW 19 Sat Nov 26, 2011 7:48 am GaryW Business Analytics and Optimization: The new competitive edge 0 GaryW 23 Sat Nov 26, 2011 7:48 am GaryW How Investment Managers Use Business Analytics To Be More Effective 0 GaryW 16 Sat Nov 26, 2011 7:48 am GaryW Business Analytics Clients Build a Smarter Planet 0 GaryW 17 Sat Nov 26, 2011 7:48 am GaryW Sophisticated insights in Banking - 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New analyst report 0 GaryW 15 Sat Nov 26, 2011 7:48 am GaryW eGuide: Strategies for building the best case-management architecture 0 GaryW 19 Sat Nov 26, 2011 7:48 am GaryW eGuide: Collaboration and case management: Trends, challenges and expert advice 0 GaryW 17 Sat Nov 26, 2011 7:48 am GaryW 100% Coverage Selling A La Carte, Kevin and Marco 0 GaryW 16 Sat Nov 26, 2011 7:48 am GaryW Hexaware Increases Visitor Engagement and Reduces Form Abandonment with Demandbase® Real Time Identification Service for Forms 0 GaryW 17 Sat Nov 26, 2011 7:48 am GaryW Site tracks 'love,' 'hate' of SAP, Oracle and other software vendors 0 GaryW 15 Sat Nov 26, 2011 7:48 am GaryW Tell Them What They Want to Hear: Your Guide to BtoB's Advantages for Content Personalization 0 GaryW 20 Sun Nov 13, 2011 7:48 am GaryW Post-Click Marketing: Generate More Selling Opportunities From Your Web Traffic 0 GaryW 16 Sun Nov 13, 2011 7:48 am GaryW B2B Demand Gen Survey: 2011 National Website Demand Generation Study 0 GaryW 23 Sun Nov 13, 2011 7:48 am GaryW Avoiding the Lead Gen Tradeoff: Your Guide to Increasing Conversions with Shorter Forms 0 GaryW 15 Sun Nov 13, 2011 7:48 am GaryW Case Study: ArcSight Experiences Topline Growth with Demandbase® 0 GaryW 22 Sun Nov 13, 2011 7:48 am GaryW Case Study: Hexaware Increases Visitor Engagement and Reduces Form Abandonment with Demandbase Real Time Identification Service for Forms 0 GaryW 20 Sun Nov 13, 2011 7:48 am GaryW Case Study: Adobe increases visitor-to-lead conversion rates by 300% with Demandbase Real Time Identification Chat Solution 0 GaryW 18 Sun Nov 13, 2011 7:48 am GaryW Seven Ways to Gain Control of SAP Licensing 0 GaryW 18 Sun Nov 13, 2011 7:48 am GaryW Tip Guide: Mobile, location data central to sales order management’s future 0 GaryW 15 Sun Nov 13, 2011 7:48 am GaryW Display topics from previous: All Topics1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year     strategic-quality-resources.com Forum Index -> Customer Relationship Management (CRM) All times are GMT + 9.5 Hours Goto page Previous  1, 2, 3, 4 ... 53, 54, 55  Next Page 3 of 55 Jump to: Select a forum General News and Administration----------------Announcements-- Changes to the SQR Forums-- Changes to the SQR Web Site-- Our Admin/Moderators-- Our RSS FeedsAround the Water CoolerQuality News Business Excellence Models/Awards----------------Australian Business Excellence Framework (ABEF)Capability Maturity Model Integration (CMMI)European Foundation for Quality Management (EFQM) Business Excellence ModelMalcolm Baldrige National Quality Award (MBNQA) Management Systems----------------Business Process Management (BPM)-- Process MappingEnvironmental Management Systems-- Hazmat Management SystemsIntegrated Management Systems (IMS)Information Security Management Systems (ISMS)-- Latest Virus/IT VulnerabilitiesDocument/Record Management Systems (D/RMS)-- Digital Rights Management (DRM)-- PDF Document InformationCustomer Relationship Management (CRM)Food Safety Management Systems-- HACCPStrategic Quality Management (SQM)Supply Change Management (SCM) and Logistics Miscellaneous Industry Specific Standards and Practices----------------Automotive-- ISO/TS 16949Aerospace-- SAE AS9100-- SAE AS9110-- SAE AS9120Medical/Pharmaceutical-- Good Clinical Practice (GCP)-- Good Manufacturing Practice (GMP)-- Food and Drug Administration (FDA)-- General Clinical Trials-- International Conference on Harmonisation (ICH)Defence/Military Industries National and International Management Standards----------------Environmental Management System Standard - 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