For all your Quality Management and Continual Improvement Initiatives and Standards    SQR Home Page  Forums  FAQ   Search Forum   Forum Memberlist   Forum Usergroups  Who is logged on   Register for Forum   Forum Profile   Log in to check your private messages  Chat Room    Log in to Forum

strategic-quality-resources.com Forum Index ->  Customer Relationship Management (CRM)

View previous topic :: View next topic   Author Message GaryW Site Admin Joined: 14 Oct 2005 Posts: 106530 Location: Adelaide, Australia Posted: Sun Sep 05, 2010 6:48 am    Post subject: Wilson Tool International: Engineering E-Commerce with SAP® CRM This case study explains how Wilson Tool chose SAP CRM to help provide its e-commerce foundation. They found that the e-commerce functionality of SAP CRM application would best meet the companys immediate needs and provide a platform for future growth. Continue reading to learn all the benefits Wilson Tool experienced by choosing SAP CRM. Published by: SAP America, Inc. Read more... Source: Most Popular White Papers and Webcasts CRM Research White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe _________________ Regards, Gary Wilkinson Founder & Principal Consultant SQR Consulting Back to top Display posts from previous: All Posts1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year Oldest FirstNewest First            strategic-quality-resources.com Forum Index -> Customer Relationship Management (CRM) All times are GMT + 9.5 Hours Page 1 of 1   Jump to: Select a forum General News and Administration----------------Announcements-- Changes to the SQR Forums-- Changes to the SQR Web Site-- Our Admin/Moderators-- Our RSS FeedsAround the Water CoolerQuality News Business Excellence Models/Awards----------------Australian Business Excellence Framework (ABEF)Capability Maturity Model Integration (CMMI)European Foundation for Quality Management (EFQM) Business Excellence ModelMalcolm Baldrige National Quality Award (MBNQA) Management Systems----------------Business Process Management (BPM)-- Process MappingEnvironmental Management Systems-- Hazmat Management SystemsIntegrated Management Systems (IMS)Information Security Management Systems (ISMS)-- Latest Virus/IT VulnerabilitiesDocument/Record Management Systems (D/RMS)-- Digital Rights Management (DRM)-- PDF Document InformationCustomer Relationship Management (CRM)Food Safety Management Systems-- HACCPStrategic Quality Management (SQM)Supply Change Management (SCM) and Logistics Miscellaneous Industry Specific Standards and Practices----------------Automotive-- ISO/TS 16949Aerospace-- SAE AS9100-- SAE AS9110-- SAE AS9120Medical/Pharmaceutical-- Good Clinical Practice (GCP)-- Good Manufacturing Practice (GMP)-- Food and Drug Administration (FDA)-- General Clinical Trials-- International Conference on Harmonisation (ICH)Defence/Military Industries National and International Management Standards----------------Environmental Management System Standard - ISO 14001 Family-- ISO 14001-- ISO 14004Food Safety Management System Standard - ISO 22000 Family-- ISO 22000-- ISO/TS 22004Information technology – Security techniques ISO /IEC 27001Medical Devices Management System Standard - ISO 13485-- Medical Devices - General NewsOccupational Health and Safety Family-- AS/NZS 4801-- AS/NZS 4804-- ISO 18001Quality Management System Standard - ISO 9001 Family-- ISO 9000-- ISO 9001-- ISO/IEC 90003-- ISO 9004 Organisational Development and Business Continuity----------------Business InnovationChange ManagementContingency Crisis Management-- Business Continuity Planning-- Crisis Management-- Regulatory Incident Reporting and Investigation-- Workplace Emergency PlanningKnowledge Management & Business Intelligence-- Data Management & Data Mining-- KM StandardsHuman Resources-- Outsourcing-- Careers and JobsLeadership and ManagementHuman Factors and ErgonomicsRisk Management-- AS/NZS 4360Social ResponsibilityTraining and Professional DevelopmentStrategic Analysis & Direction Systems/Software Development Methodologies----------------Configuration Management (CM)DOD-STD-2167A - Defense System Software DevelopmentIntegrated Product Teams (IPT)MIL-STD-498 - Software Development and DocumentationGeneral Systems/Software NewsSoftware Quality Assurance (SQA) Tools and Techniques----------------Balanced ScorecardBenchmarkingConducting Audits-- Environmental Audits-- Quality Audits-- Safety AuditsSelf Directed Work TeamsSix SigmaStatistical Process Control (SPC)Process Mapping Software Total Quality Management (TQM)----------------Total Quality Management (TQM)TQM Gurus-- W. Edwards Deming-- Joseph Juran-- Philip Crosby  You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum You cannot attach files in this forum You cannot download files in this forum

© 2005 SQR Consulting - All rights reserved
ABN : 60512166070